Refund Policy

If you are not happy with a purchase, you can get a full refund within 3 days of the purchase date. You don’t need to give a reason.

Every payment made on Zaffa, including the one-time $24 unlock of the full platform for your wedding and any paid extras bought with it.

Email info@getzaffa.app within 3 days of your purchase, from the email address on your Zaffa account. Tell us the couple names or the wedding the payment was for. We reply within 2 working days.

The refund goes back to the card or payment method you used, for the full amount you paid. Depending on your bank it can take 5 to 10 working days to show on your statement.

After 3 days purchases are not refundable, except where the law where you live gives you a right to one, or where a payment was taken by mistake (for example, charged twice). Email us and we will put it right.

Zaffa is sold by KAK Ventures SARL, Lebanon. Payments may be processed by our payment providers (Stripe, Paddle); when Paddle processes your payment, Paddle is the reseller and its own buyer terms also apply.